12-Cup Programmable Coffee Maker, Black, CM1160B
Product Details
Web ID: 28321456 days ago
More Coffee!
Expecting a large crowd for a big family reunion. I knew that one coffee maker would not be enough. Purchased the Black & Decker 12 cup coffee maker. Perfect solution.
Customer review from blackanddeckerappliances.com
14 days ago
Okay, but we'll see about how long it lasts.
We have, over the last 20 years, owned four of this model type. The first lasted far longer than the following two, each succeeding one less so. It makes good coffee. So, I have ordered another after the last one lasted only about two years. Why? It's relatively inexpensive. I still have the first one, as ugly-dirty as it is, as a back-up which I used today. Let's see how long this new one will last.
Customer review from blackanddeckerappliances.com
Response from blackanddeckerappliances.com
Consumer Service12 days ago
Thank you for your feedback regarding your Black+Decker Coffee Maker. Your product is also backed by great support, so feel free to contact us if you have any questions or need any assistance. Our goal is to provide products with outstanding features and value, and your feedback will help our product development teams with this initiative. If you need any further assistance, I’d be happy to help! Please contact us at youropinionmatters@spectrumbrands.com. and reference ID number 42579564 so that we may better assist you.
2 months ago
from SC
auto-shutoff saves me!
Basic auto-drip that lasts forever! Replaced it only after moving from well water to city water because the well water left a sediment I couldn't clean out. Clock, timer, auto shut off - great features!
Recommends this product
Customer review from blackanddeckerappliances.com
3 months ago
from San Francisco, Ca
Product is backed by a company with integrity
Ok so the first one we got had a manufacturing defect, which was surprising to me because of the crazy number of positive reviews the product had. This, by itself, would not have caused me to give the product five stars. However, they didn’t hesitate to stand behind their product. Few people and even fewer organizations on this earth still have integrity, and black & decker is one of them. They sent me a new one without it costing an additional penny, and it works beautifully.
Recommends this product
Customer review from blackanddeckerappliances.com
3 months ago
from Nottawa
Careful may cause serious burns!!
I used it three times and it overheated the pot after removing a cup full from the coffee pot and it heated to about 250 degrees Fahrenheit, I took a sip of my coffee after putting in cold coffee creamer and burned my lips and tongue!! I was extremely unhappy and in excruciating pain!!
Customer review from blackanddeckerappliances.com
Response from blackanddeckerappliances.com
Consumer Service3 months ago
Thank you for offering your feedback regarding your Black+Decker Coffee Maker. I’m sorry to hear of the experience you've had with your coffee maker. I have already taken action by documenting your complaint, and I want to fully resolve this issue to your satisfaction. Please see the email that was sent you from so that we can address your concerns.
3 months ago
Easy to use
Was a little different than the one I had, but easy to use.
Customer review from blackanddeckerappliances.com
4 months ago
carafe lid should be removable
Very disappointed that the carafe brew lid does not come off as it makes it very difficult to put into the dishwasher. Otherwise good product
Customer review from blackanddeckerappliances.com
Response from blackanddeckerappliances.com
Consumer Service4 months ago
Thank you for offering your feedback regarding your Black+Decker Coffee Maker. I'm sorry to hear that you were somewhat disappointed in the design of your coffee maker's carafe lid, but I'm glad it has been operating properly. I want to assure you that we proactively monitor feedback from consumers like you to drive continuous improvement into our products, and your comments and experience will be shared with our Quality and Engineering Team. I'm confident your new coffee maker will provide excellent performance, but should you ever need assistance with it, I'd be happy to help. Please contact us at youropinionmatters@spectrumbrands.com and reference ID number 42552204, so I can address any of your concerns.
4 months ago
from Round Lake Beach, IL
Love our new Black and Decker Coffer maker
Loving our new 12 cup Black and Decker Coffee maker. It is so easy to use and makes delicious coffee every time.
Recommends this product
Customer review from blackanddeckerappliances.com