I've owned this Chromebook for a little over two weeks now and I'm in love with it! Upgrading from a 2017 Asus C302 with a Intel Core m3/4GB to this with the 10th Gen i5, 8GB and speedier NVMe storage is awesome!
Pros:
- Specs for value: 10th Gen i5, 8GB DDR4L and 128 GB PCIe NVMe SSD, with a 2K 3:2 screen that exceeds 400 nits of brightness with a build like this at $629 makes aluminum/plastic build Windows devices cheap by comparison, and the prettier Samsung Galaxy overspec'd and a bad value. For those who like to tinker, you CAN UPGRADE THE SSD YOURSELF! Remove 9 screws on bottom, VERY CAREFULLY lift a black piece that holds a ribbon in, and then one more screw to swap the SSD. Be sure to grab a NVMe one, as a SATA M.2 2280 SSD will NOT work-- Needs to be NVMe, which is the one with one notch near bottom on the connector side. Best Buy sells them in store, so you can checkout at same time and either have Geek Squad do it, or if you're comfortable, see Reddit. Most important thing is to know it will void warranty I'm sure, and to create a Recovery image before you even open the thing to install once you swap. I ordered the right drive to upgrade it to 500GB, so I will have a i5/8gb/500GB for total cost of $699+ taxes. Unreal value!
- Screen is really bright-- Exceeds 400 nits of brightness. COming from the Asus C30 which was 300 nits and 16:9 to this, which is 3:2, for browsing the web or watching fullscreen content, it's much better here. Keep in mind most YouTube videos and almost every single Netflix movie is 16:9, so there WILL be black bars on top and bottom, but for browsing or being productive in Microsoft Office suite or Google Docs, it is a LOT better!
- Fans are fixed! For those who read this wondering if Acer fixed the fan profiles from the previous Spin this is a modern refresh of, they did! The fans ramp up for one second when you power on, and they are very quiet even under heavy conditions. Attached an image of the overview mode showing a ton of apps open, and the Chrome window has over a dozen tabs, and the fan would be only audible in the quietest room, but even so very light and like other laptops. I owned the previous Acer Spin and returned because the fan was full blast with one single Chrome tab streaming a movie on VUDU. This is by FAR the best fix Acer has done
- Keyboard/Touchpad: Keyboard is another huge upgrade from previous model. Key caps feel smooth but enough grip, not at all mushy and the backlighting is even and bright with multiple stages to adjust to your liking. Touchpad is smooth and ChromeOS gestures feel good with no dragging.
- Ports: You get (1) USB-A, (2) USB-C, which al both full service, meaning you can do charging from either side, video out and data transfer or use a hub; (1) HDMI 1.4 port, a microSD card slot, a headphone/microphone combo port and then your usual power button and volume rocker for tablet mode. I was able to use the Chromebook and two external displays at the same time no issue. As mentioned, the HDMI is 100% 1.4, as it maxes out at 4K 30Hz. The USB-C does the same, but I did not have a 4K60Hz USB-C dock, so jury is still out if it can push that out, and multiple at same time.
- Wifi 6 and Bluetooth 5.0. Any issues I had with connecting bluetooth controllers, mice on ChromeOS before has been a non issue in my short time with this device.
Cons:
- Webcam/microphone are subpar. I attached two images which are just a simple picture of the front facing camera. The darker one is this Acer SPin 713, and the lighter one is the Asus C302 from 2017. Definitely not a great webcam for those who needs to do conferences or work from home.
- Speakers lack bass, and an overall rich sound. Maybe it's the placement on the bottom, where the HP x360 14c and the Lenovo Flex 5 have them dual front firing, but for Youtube watching the vocals are clear, just doesn't sound like a full stage.
- 1080p HD playback inside of third party Android apps from the Google Play Store. This issue is a ChromeOS issue and not specific to this Acer; literally EVERY SINGLE CHROMEBOOK EVER MADE has this issue, and I believe it's the app developers negligence of optimizing their apps for Chrome OS, or Chrome OS has issues verifying the level certificate of Widevine, as the processor has HDCP support, but Netflix identifies it as L3, not the needed L1. What does this mean for you? Stream Netflix through the chrome browser any chance you can for best quality. If you use the Android app for offline playback from Netflix, Amazon Prime or VUDU they will max out at 480p SD.
That's it. I included these cons to support those who are pointing out the bad camera and speakers aren't so great, but for me personally, I barely use them, so they're a non-factor to me personally. The rest I mentioned is a huge upgrade, the fact I can upgrade the SSD by myself for more storage on the cheap is incredible! Chromebook have been known to have everything soldered on board with no way to upgrade, so this switch to NVMe drives is a miracle! I cannot recommend this Chromebook enough!
Word to the wise: I write this review as someone who loves the simplicity of ChromeOS and Chromebooks. As of 7/14/2020, there are "rumors" of Google working with Parallels to get support for full Windows software, and upgrade their version of Linux to be based off Ubuntu to add native out of the box Steam support for gaming as well as you can with an integrated GPU. I emphasize this again: rumors and development. If you read this today asking "is this device right for me?", look and see what you need from your device. If you can run everything inside of Google Chrome browser on whatever device you work at, or are looking to upgrade from, then the answer is absolutely. If you need to run a program or software made for Windows, or you need to run the FULL suite of Microsoft Office apps and you're familiar with the limitations the Google Play Store version has by comparison, understand what ChromeOS is and it may not be compatible as of now with everything you need. For 90% of people or everyday users and students, I believe ChromeOS is at a point where it can work completely for them. For business users who need specific software or an in-house VPN whatever, check with your work's IT for compatibility.
With that out of the way, Chromebooks give you, IMO, better quality and better productivity at a much better price compared to Windows. For this $629 as it is configured here, there is nothing Windows can offer that compares. A Microsoft Surface device is the closest thing in terms of the screen ratio/brightness and flexibility to use as a tablet, but that's the Surface Book which STARTS at $1599! There is the Intel version of the Acer Spin 3 for those who can dig online, but that is plastic and non-convertible.